A photo and a signature are taken at the door and saved to the job. When a customer asks what happened to a delivery, the answer is on the job, not in somebody’s memory.
The driver takes a photo of the freight where it was left and the receiver signs on the phone. Both are saved to the job with the time and the location, and the job is marked delivered.
Pallets, cages and crates are counted as they change hands, so you know what each customer is holding of yours and what you are holding of theirs. The count lives on the job, not on a docket in the cab.
A closed gate or nobody home is recorded on the job with the reason and a note, so the office knows before the customer rings and can put it on the next run.
When a job is delivered the customer gets an email with the photos and the signature attached, and a tracking link they can open any time. Fewer calls asking where something is, and a record on both sides.
Yes, per customer. For those customers a driver cannot mark a job delivered without a photo and a signature.
The photo and signature are saved on the phone and sent the moment signal returns. The driver does not wait.
With the job, for as long as the job is in Nado. You can export it at any time.